Presentations from the conference now available

Did you attend our conference this year, but can't quite recall all the details of your sessions? Did you have to pick between two sessions that both looked interesting, and now you want to see what you missed? After some technical hiccups, all the presentations from the conference are now up and available for you on Northwest Central!

If you'd like to see them, follow this link  and click through to whichever presentation suits you (including the keynote speech from Eva Calcagno).

If you have any questions or comments about the presentations, we'd love to hear from you. Hope you enjoyed your Labor Day!

Presenting... the Presenters!

With the OLA conference happening in Bend this week, we all have conferences on the brain. If this is your first visit to our blog, you might not know that SSD's own annual conference is coming up fast as well! If you're curious what's in store for you there, we have finalized our sessions and the wonderful people who will be leading them. Check it out:

Registration will be open in early May, so be sure to keep your eyes peeled for announcements. If you're fast, you can take advantage of our early-bird discount. More information about the conference can be found here.

Thanks for following the Supportability blog! If you’re interested in seeing more great content related to the support staffer role, we’re also on Facebook and Twitter. And speaking of Twitter, if you’re attending our conference this year in Wilsonville, use the hashtag #OLA_SSD16 to join the conversation. We're excited to see you there!